AI phone ordering for sushi restaurants — Nabil AI
Roll names are easy to mangle over the phone, and a busy dinner rush means missed calls are missed revenue. Nabil AI answers your sushi restaurant's phone, takes à-la-carte roll orders, combo platters, and delivery requests conversationally, and sends every order straight to your kitchen — no hold music, no mispronounced spicy tuna.
Missed calls during the dinner rush cost you the best tickets
Sushi is a high-ticket, customization-heavy cuisine. When the phone rings during a Friday night rush and no one can answer, that's a $40–$80 order gone — often to a delivery app that takes 25–30% of it. An AI agent that never misses a call keeps those orders direct.
Why sushi restaurants use Nabil AI for phone orders
Roll names and modifiers, handled accurately
Dragon Roll, Rainbow Roll, Philadelphia Roll — Nabil knows your menu and confirms every item by name. Modifier requests like 'no avocado' or 'extra spicy mayo' are captured cleanly and sent to the kitchen exactly as ordered.
Combo platters and party orders by phone
Large platter orders are high-value but complex to take over the phone. Nabil walks the caller through combo options, confirms piece counts and selections, and reads back the full order before placing it — no miscommunication on a $120 party tray.
Every phone order prints alongside your online orders
Phone orders go through the same checkout as your website orders. They appear on your Kitchen Order App, print on your thermal printer, and show up in your dashboard — one system for everything, not a separate notepad by the phone.
What Nabil AI does for your sushi restaurant
An AI voice agent that takes phone orders through the same checkout as your website.
Answers every call
Nabil picks up your phone line and takes orders conversationally — no hold music, no missed calls, no voicemail.
Handles complex orders
Combos, modifier groups, build-your-own items, delivery zones — your full menu, handled correctly by voice.
Order accuracy
Server-side cart, read-back confirmation, and a quoted-vs-charged alarm catch mistakes before the order is placed.
Prints in your kitchen
Every phone order goes through your existing checkout — Kitchen Order App, WiFi thermal printer, one ticket stream.
Dashboard & analytics
Recording, transcript, and timeline for every call. See conversion rates, revenue, and call trends at a glance.
Multilingual
Nabil detects the caller's language and responds in kind, using your menu's translations.
Knows your regulars
Returning callers are greeted by name with their order history ready for fast reorders.
Transfers to a human
When a caller asks for a person or Nabil can't help, the call transfers to your store instantly.
How it works
Connect your phone line
Forward your existing number or get a new one. Setup takes about one business day.
Nabil takes the call
Nabil greets by your restaurant name, takes the order conversationally, and reads back every item for confirmation.
The order prints in your kitchen
Phone orders go through the same checkout as your website — Kitchen Order App, thermal printer, one dashboard.
Frequently asked questions
Can Nabil handle specialty roll names and custom modifications?
Yes — Nabil knows your full menu including specialty rolls, and captures modifications like 'no cucumber', 'extra sauce', or 'make it a hand roll' as part of the order. Every item is read back for confirmation before it's placed.
What happens if a caller asks for something not on the menu?
Nabil tells them it's not available and suggests similar items from your menu. If the caller needs help beyond what Nabil can do, it transfers the call to your store instantly.
How does the order get to the kitchen?
Phone orders go through the same checkout system as your online orders. They ring on your Kitchen Order App (iOS & Android), print to your WiFi thermal printer, and appear in your order dashboard — no separate system to check.
What does Nabil AI cost?
A US$249.99 per month base plan that includes about 499 call-minutes; extra time billed at US$0.50/min by the second. Every call includes a recording, full transcript, and per-call timeline on your dashboard.
Can Nabil take delivery orders and check if an address is in range?
Yes — Nabil asks for the delivery address and checks it against your configured delivery zones before placing the order, so out-of-range orders are caught on the call, not after.
Ready to let Nabil answer your sushi restaurant's phone?
Every missed call is a missed order. Nabil AI picks up, takes the order, and sends it to your kitchen — so your team stays focused on cooking.