AI phone ordering for Chinese restaurants — Nabil AI
Chinese restaurants take more phone orders than almost any other cuisine — and large menus with 100+ items make those calls slow and error-prone. Nabil AI answers your phone, navigates your full menu conversationally, and takes combo dinners, family meals, and delivery orders accurately, so your staff can focus on cooking instead of answering the phone.
Phone-heavy business, phone-heavy labour costs
Many Chinese restaurants get half or more of their orders by phone — and each call ties up a staff member for 3–5 minutes navigating a large menu, repeating combo options, and writing down addresses. That's a full person's worth of labour just answering the phone on a busy night.
Why Chinese restaurants use Nabil AI for phone orders
100+ item menus, navigated effortlessly
Nabil knows your entire menu — every numbered combo, every size option, every side choice. Callers just say what they want and Nabil finds it, confirms the details, and adds it to the order. No flipping through a paper menu on the caller's behalf.
Combo dinners with all the right choices
Combo #3 with egg drop soup and pork fried rice — Nabil walks callers through every choice in their combo, confirms selections, and sends the complete order to the kitchen. No missing sides, no forgotten soup choices.
Free up staff for cooking and counter orders
When Nabil handles the phone, your kitchen staff stay on the line and your counter person can focus on walk-ins. Phone orders still print on your thermal printer and ring on your Kitchen Order App the moment they're placed.
What Nabil AI does for your Chinese restaurant
An AI voice agent that takes phone orders through the same checkout as your website.
Answers every call
Nabil picks up your phone line and takes orders conversationally — no hold music, no missed calls, no voicemail.
Handles complex orders
Combos, modifier groups, build-your-own items, delivery zones — your full menu, handled correctly by voice.
Order accuracy
Server-side cart, read-back confirmation, and a quoted-vs-charged alarm catch mistakes before the order is placed.
Prints in your kitchen
Every phone order goes through your existing checkout — Kitchen Order App, WiFi thermal printer, one ticket stream.
Dashboard & analytics
Recording, transcript, and timeline for every call. See conversion rates, revenue, and call trends at a glance.
Multilingual
Nabil detects the caller's language and responds in kind, using your menu's translations.
Knows your regulars
Returning callers are greeted by name with their order history ready for fast reorders.
Transfers to a human
When a caller asks for a person or Nabil can't help, the call transfers to your store instantly.
How it works
Connect your phone line
Forward your existing number or get a new one. Setup takes about one business day.
Nabil takes the call
Nabil greets by your restaurant name, takes the order conversationally, and reads back every item for confirmation.
The order prints in your kitchen
Phone orders go through the same checkout as your website — Kitchen Order App, thermal printer, one dashboard.
Frequently asked questions
Can Nabil handle numbered combos with choices (soup, side, protein)?
Yes — Nabil knows every combo on your menu and walks the caller through each choice: soup selection, side, protein, and any size options. Everything is confirmed before the order is placed.
My menu has over 150 items — can Nabil really handle that?
Yes. Nabil works from your actual menu data, so it knows every item regardless of menu size. It can find dishes by name, number, or description and suggest options when a caller isn't sure what they want.
Do phone orders show up alongside online orders?
Yes — phone orders go through the same system as your website orders. They appear on your Kitchen Order App, print to your thermal printer, and show on your order dashboard.
What does Nabil AI cost?
US$0.50 per minute (billed by the second) with a US$249.99 monthly minimum. Includes recordings, transcripts, and analytics for every call.
Ready to let Nabil answer your Chinese restaurant's phone?
Every missed call is a missed order. Nabil AI picks up, takes the order, and sends it to your kitchen — so your team stays focused on cooking.