Fee Free Ordering vs GrubHub
GrubHub is a US consumer-facing food-delivery marketplace. Restaurants list inside the GrubHub app and pay a per-order commission for the orders the platform routes to them, with the option to use GrubHub couriers or self-deliver at a lower rate.If you're comparing the two, here's how Fee Free Ordering stacks up.
No credit card · No commission on direct orders · Cancel anytime
Free core platform. Optional add-ons (Online Payments $29.99/mo, Hosted Website $19.99/mo) only when you need them. Marketplace at $3 max/order or $199.99/mo unlimited.
There is generally no fixed monthly software fee, but the percentage applies to every order the marketplace sends you, so the cost compounds on repeat customers.
Why restaurants switch
The specific reasons owners moving from GrubHub pick Fee Free Ordering.
0% commission on direct orders, forever
On your own Fee Free Ordering page you keep the full menu price — no per-order percentage. Your first 100 orders every month are free, and beyond that you only ever add optional à-la-carte tools you choose. A regular who already loves you should not cost you a commission every time they reorder.
The diner becomes your customer, not the marketplace's
Every Fee Free order drops the customer's name, contact and order history into your own built-in CRM, so you can run GrowthNet Autopilot win-back emails, SMS, coupons and Smart Links. On an aggregator the diner relationship and the data sit behind the platform's marketing wall.
Run both — GrubHub for reach, Fee Free for repeat orders
These are not mutually exclusive. Keep your GrubHub listing for first-time discovery, then put a QR code on receipts and in delivery bags pointing to your Fee Free page. Regulars reorder direct at 0% and your commission bill shrinks as your direct share grows.
Try it before you commit anything
Paste your existing menu link and Fee Free rebuilds the whole menu — sizes, modifier groups, photos — onto a live ordering page in seconds, with no signup required. You can see your own restaurant ordering before you decide to move a single order off GrubHub.
Side-by-side comparison
Every meaningful difference, laid out plainly.
| Feature | Fee Free Ordering | GrubHub |
|---|---|---|
| Commission on direct orders | 0% (you keep the full menu price) | N/A — GrubHub is itself the order channel |
| Free monthly orders | First 100 orders every month free | Per-order commission on every order (as of 2026) |
| Customer data + contact info | Yours, in a built-in CRM | Typically held by the marketplace |
| Win-back marketing to past diners | Built-in GrowthNet (Autopilot email + SMS, coupons) | Restricted to the platform's own promo tools |
| Branded ordering page | Your name, colors and logo on pickup, delivery, dine-in, catering | A listing inside the GrubHub app |
| Pricing model | Free core + optional à-la-carte add-ons | Tiered per-order commission (typically, as of 2026) |
Facts checked against GrubHub's public pricing as of June 2026. We update this page when their pricing changes — flag anything stale at support@feefreeordering.com.
Frequently asked questions
Is there a GrubHub alternative with no commission?
Yes. Fee Free Ordering charges 0% commission on direct orders placed through your own branded page, and your first 100 orders every month are free. You keep the full menu price instead of handing over a per-order percentage.
How do restaurants lower their GrubHub fees?
The proven move is to stop paying a percentage where you don't have to. Stand up a free Fee Free ordering page, put a QR code on receipts and in delivery bags, and let regulars reorder direct at 0%. Keep GrubHub for first-time discovery while your commission-free direct share climbs.
Can I keep my GrubHub listing and use Fee Free Ordering too?
Absolutely — most owners run both. GrubHub stays useful for reaching new diners, while Fee Free captures the repeat orders at zero commission and keeps each customer in your own database for future marketing.
Does Fee Free Ordering run its own delivery drivers like GrubHub?
Fee Free gives you a delivery order type with your own zones, fees, ETAs and minimums, fulfilled by your own staff or driver. It does not operate a courier pool the way GrubHub does (a managed driver pool is coming soon) — in exchange you keep 100% of the order value today.
Ready to switch from GrubHub?
5 minutes to set up. No credit card. No commission on direct orders. Email us if you'd like help moving your menu over — we're a small team and we'll do it for you.