AI Phone Ordering · Nabil AI

Your pizzeria's phone, answered by AI

Nabil AI takes phone orders for your pizzeria — half-and-half pizzas, combos, delivery zones, toppings by name — and places them through the same checkout as your website. Built by former pizzeria owners who know what a real call sounds like.

Built for pizzerias
Same checkout as your website
Recordings & transcripts
US$0.50/min, billed by the second
Live call example
Caller
Hi, can I place an order for delivery?
Nabil
Of course! I'd be happy to help. What can I get for you today?
Caller
A large pizza, half pepperoni and mushrooms, half green peppers and onions.
Nabil
Got it — a large half-and-half pizza: pepperoni and mushrooms on one side, green peppers and onions on the other. Anything else?
Our Story

Built for pizzerias, by former pizzeria owners

We spent years behind the counter taking phone orders. We know what callers actually say — the half-and-half requests, the last-minute topping changes, the 'same as last time.' We built Nabil AI to handle those calls the way we would.

Unlike generic AI phone systems, Nabil was designed from day one around pizza and restaurant ordering. Every feature — from combo building to delivery zone checks — exists because we needed it in our own store.

Designed around real pizza operations
Every order goes through your verified checkout
Your menu is the AI's menu — nothing invented
How It Works

Three steps to phone orders on autopilot

1

Connect your phone line

Forward your existing number or get a new one. Our team sets up your line within one business day — no technical work on your end.

2

Nabil takes the call

Nabil greets callers by your restaurant's name, takes their order conversationally, confirms every item, and reads back the total before placing it.

3

The order prints in your kitchen

The order goes through the same checkout as a website order. It appears on your kitchen display, prints on your ticket printer, and shows on your admin dashboard — all automatically.

The Problem

The phone is your most-missed channel

Every restaurant knows the feeling: the phone rings through service and there's no one to answer it. Those calls are regulars, large orders, the guests who prefer to talk — and they go straight to voicemail or to the marketplace app instead.

30%

of calls missed during peak hours

$25–$50

average ticket lost per missed call

1 in 4

callers won't call back after going unanswered

Watch Nabil take a real order

A complex half-and-half pizza order with a combo discount and delivery — handled start to finish in under two minutes.

Nabil AI

A complex half-and-half pizza order with a combo discount and delivery — handled start to finish in under two minutes.

Order Summary
Press play to start
For Your Guests

From voice to the kitchen in seconds

Your guests call the number they already know, place the order in their own words, and hear it read back — no app to download, no menu to decode, no hold music.

The confirmed order flows straight to your kitchen display and ticket printer, exactly like a website order. Your staff never picks up the phone.

  • No app, no account, no friction — just a phone call
  • Order confirmed and printed automatically
  • Caller hears a full read-back before the order is placed
Phone Order
Order #1042
Aug 17, 2026 · 6:42 PM
1× Large Pizza
L: Pepperoni, Mushrooms
R: Green Peppers, Onions
$16.99
1× Garlic Bread
$5.99
1× 2L Coke
$3.99
Combo discount−$2.99
Delivery fee$3.99
Total$28.98
Sam · Delivery
123 Main Street, Unit 4
NOT PAID · Due on pickup
Handoff Boundaries

The AI handles orders — your team handles everything else

Nabil follows the order flow and hands unusual or sensitive requests to your staff instead of guessing. You decide where the line is.

AI handles

Standard orders

Pizzas, combos, delivery, pickup, toppings, sizes, sides, drinks — the full ordering flow from greeting to confirmation.

Transfers to staff

Allergy questions

When a caller asks about ingredients, cross-contamination, or specific allergies, Nabil transfers the call to your team.

Transfers to staff

Catering & special requests

Large catering orders, custom requests, complaints, or anything outside the standard menu — the call goes to your staff.

What It Handles

Everything your callers ask for

Nabil handles the orders your team handles — from simple one-topping pizzas to complex half-and-half combos with delivery.

Half-and-half pizzas

Callers can order different toppings on each half, and Nabil confirms each side before placing the order.

Combos & meal deals

Nabil walks callers through combo choices — pick your pizza, pick your side, pick your drink — just like your website.

Delivery with zone checks

Takes the delivery address, checks it's in your zone, quotes the fee, and places the order — no guessing.

Smart upselling

Suggests the items you choose at the right moment in the conversation — a drink with a pizza, a dessert before checkout.

Answers common questions

Hours, location, parking, allergens — Nabil answers your store's FAQs so your staff doesn't have to.

Recognizes returning callers

Greets regulars by name and remembers their order history, so reorders are fast.

Transfers to a person

When a caller asks for a human or has a request Nabil can't handle, the call is transferred to your store's number.

Speaks numbers naturally

Phone numbers, addresses, prices, and times are spoken in words — 'six forty-seven' not '647' — so the caller always understands.

Knows your hours

Nabil knows when you're open, when you're closed, and your holiday schedule — callers get accurate information every time.

Why It's Accurate

The order is right because the system won't let it be wrong

Nabil doesn't guess. Every item is validated against your actual menu, every price is calculated by your checkout, and every modifier is confirmed with the caller before the order is placed.

Server-side cart

The order is built on the server, not in the AI's memory. Your menu's prices, rules, and availability are the single source of truth.

Asks, never assumes

When something is ambiguous — a size, a topping placement, a crust choice — Nabil asks the caller instead of guessing.

Full read-back

Before placing the order, Nabil reads back every item, modifier, and the total — the caller confirms before anything is sent to the kitchen.

Quoted = charged alarm

If the total the AI quoted doesn't match what the checkout calculates, the system flags it before the order is placed.

Per-call timeline

Every call has a detailed timeline showing each tool call, cart change, and decision — so you can see exactly what happened.

Automated test suite

A simulation harness runs real ordering scenarios against every update — half-and-half pizzas, combos, edge cases — before it reaches your phone line.

Your Dashboard

See every call, hear every word

Recordings, transcripts, revenue tracking, and a per-call timeline — everything you need to know what Nabil is doing for your restaurant.

Revenue overview

See how much revenue Nabil is bringing in, with charts for calls, orders, and conversion rates.

Call history

Browse every call with its outcome, duration, recording, and transcript.

Call timeline

A second-by-second timeline of what happened on the call — every tool call, cart change, and spoken word.

Report a call

Flag any call that didn't go right. Our team reviews it and improves Nabil's handling.

Full control

Configure Nabil's greeting, upsell suggestions, FAQ answers, blocked callers, and pay-by-link settings.

ROI tracking

Track revenue per call so you know exactly what Nabil is earning for your store.

Same System, Same Checkout

A phone order is a website order

Nabil doesn't use a separate ordering system. Every phone order goes through the same checkout, the same menu, the same pricing, and the same kitchen display as your website orders. One system, one source of truth.

  • Same menu, same prices, same modifiers
  • Same kitchen display and ticket printer
  • Same order confirmation and tracking
  • Same admin dashboard and reports
Phone Order
Order #1042
Aug 17, 2026 · 6:42 PM
1× Large Pizza
L: Pepperoni, Mushrooms
R: Green Peppers, Onions
$16.99
1× Garlic Bread
$5.99
1× 2L Coke
$3.99
Combo discount−$2.99
Delivery fee$3.99
Total$28.98
Sam · Delivery
123 Main Street, Unit 4
NOT PAID · Due on pickup
Multilingual

Nabil speaks your caller's language

Nabil detects the caller's language automatically and responds in kind. Your menu items, descriptions, and modifiers are served in the caller's language — the same translations your website uses.

Try It Live

Call the AI and place a test order

Experience Nabil AI firsthand — call our demo line, place an order from a real menu, and see exactly how it works. No real order will be placed.

(289) 670-5454

Demo line — 4-minute call limit. Answered by the live Nabil AI agent.

Simple Pricing

One price. No surprises.

US$0.50
per minute, billed by the second
US$249.99
per month minimum

Your US$249.99 monthly plan includes about 499 call-minutes. Talk more than that, and extra time is billed at US$0.50 per minute — by the second, with no per-call rounding. No separate contract, no surprise fees. Most restaurants never leave the included minutes.

Already a paying Fee Free member? Try Nabil free for 7 days — no commitment.
  • Unlimited calls
  • Recordings & transcripts
  • Dashboard & analytics
  • Concierge line setup
  • Ongoing updates & improvements

Prices are in US dollars. Billed monthly through Stripe. Cancel any time.

Frequently Asked Questions

How does Nabil take an order?

Nabil answers your phone line, greets the caller by your restaurant's name, takes their order conversationally, confirms every item and the total, and places it through your existing checkout. The order appears on your kitchen display and prints on your ticket printer automatically.

Does the caller know they're talking to AI?

Nabil sounds natural and conversational, but we believe in transparency — callers can always ask for a human, and the call is transferred to your store's number immediately.

What if Nabil gets something wrong?

Every call has a recording, a transcript, and a detailed timeline you can review. You can flag any call with the 'Report' button and our team will investigate. The server-side cart and read-back confirmation minimize errors before they happen.

Can Nabil handle half-and-half pizzas?

Yes — half-and-half pizzas with different toppings on each side are a core feature. Nabil confirms each side with the caller and builds the order exactly as your website checkout would.

How do I connect my phone line?

After subscribing, you tell us your current phone number and whether you want to forward it to Nabil or get a new number. Our team sets everything up within one business day — no technical work on your end.

What happens after hours?

Nabil knows your opening hours and holiday schedule. After hours, it lets the caller know when you reopen and can offer to take an order for the next opening time if you have scheduling enabled.

How is billing calculated?

Every plan starts with a US$249.99 monthly base that includes about 499 call-minutes. Beyond that, extra time is billed at US$0.50 per minute — by the second, with no per-call rounding. You can track usage live from your dashboard.

Can I cancel any time?

Yes. Nabil is billed monthly through Stripe with no long-term contract. Cancel from your dashboard any time and your line stays active until the end of the billing period.

Does a real person ever pick up?

Nabil handles the standard order flow, and you decide when to hand off. For a complaint, a special request, or anything outside the menu, the call is transferred to your team. It never traps a caller in a loop.

Does it work for multi-location restaurants?

Yes. Each location gets its own phone number with its own menu, hours, and settings. Analytics roll up by location so you see call volume, conversion, and average ticket per store.

Ready to let Nabil answer your phone?

Set up takes one business day. Start getting phone orders through your own system — no extra hardware, no extra staff, no extra stress.