AI phone ordering · Nabil AI

Never Lose Another Phone Order.

Nabil AI answers your restaurant's phone, takes the complete order and sends it into your restaurant workflow — even when your staff is busy. It runs on your menu, your prices and your modifiers, and the order arrives exactly like a website order.

Call (289) 670-5454 and order like a customer would. Nothing is charged and no real order is placed.

  • No hold times
  • No unanswered ordering calls
  • No employee stuck on the phone during the rush
  • Every call recorded and transcribed
  • Answers every call, including the ones that come in three at a time
  • Knows your menu, your sizes, your modifiers and your prices
  • Handles pickup and delivery, and checks the address is in your zone
  • Answers the questions you get asked twenty times a day
  • Reads the whole order back before anything reaches the kitchen
Hear the real call — a full order in 2½ minutes
Live call

Watch Nabil take a real order

A half-and-half pizza, a combo, a delivery-zone check and free delivery — the whole call, and the order it created, in about two and a half minutes.

NABIL AI
Luigi's Lasagna & Pizzeria
Live call
AI phone order
Connecting

Complex pizza order · 2:39

Real operational data

Built for real restaurants. Proven on a real phone line.

Nabil AI answers the phone at a working independent restaurant every day. These are that line's own numbers — not a projection, not an industry average, not somebody else's case study.

1,421
Calls answered
487
Orders taken start to finish
2,316
Minutes of phone time handled
474/474
Orders where the price Nabil said out loud matched the price charged — to the cent
0
System errors across every audited call

Call, order and minute counts are read live from our own phone line. The price figure is checked automatically on 474 phone orders since August 10, 2026 and updates as new orders come in: for each one, the total Nabil read aloud, the amount charged and the saved order are compared to the cent. The error figure comes from hand-checked audits of all 268 live calls between September 5 – 13, 2026.

Go ahead

Think AI Can't Take a Complicated Order?

Try to confuse Nabil. Call the line and throw the kind of order that makes a new employee panic — it is built to take exactly those.

  • Order a half-and-half pizza, different toppings on each side
  • Add a topping, then take it off again
  • Change your mind halfway through the order
  • Ask for a substitution the menu does not list
  • Build a combo, then swap one of the picks
  • Ask whether you are inside the delivery area
  • Ask what is on a dish, or what comes with it
  • Ask for the total, then add one more thing
Try It Live

Call the AI and place a test order

Experience Nabil AI firsthand — call our demo line, place an order from a real menu, and see exactly how it works. No real order will be placed.

(289) 670-5454

Demo line — 4-minute call limit. Answered by the live Nabil AI agent.

It will not get every call perfect — nothing does. But it will not invent a price, it will not take an order it cannot fill, and it will read the whole thing back before anything reaches the kitchen.

How It Works

Three steps to phone orders on autopilot

  1. 1

    Connect your phone line

    Forward your existing number or get a new one. Our team sets up your line within one business day — no technical work on your end.

  2. 2

    Nabil takes the call

    Nabil greets callers by your restaurant's name, takes their order conversationally, confirms every item, and reads back the total before placing it.

  3. 3

    The order prints in your kitchen

    The order goes through the same checkout as a website order. It appears on your kitchen display, prints on your ticket printer, and shows on your admin dashboard — all automatically.

Same System, Same Checkout

A phone order is a website order

Nabil doesn't use a separate ordering system. Every phone order goes through the same checkout, the same menu, the same pricing, and the same kitchen display as your website orders. One system, one source of truth.

  • Same menu, same prices, same modifiers
  • Same kitchen display and ticket printer
  • Same order confirmation and tracking
  • Same admin dashboard and reports
Handoff Boundaries

The AI handles orders — your team handles everything else

Nabil follows the order flow and hands unusual or sensitive requests to your staff instead of guessing. You decide where the line is.

AI handles

Standard orders

Pizzas, combos, delivery, pickup, toppings, sizes, sides, drinks — the full ordering flow from greeting to confirmation.

Transfers to staff

Allergy questions

When a caller asks about ingredients, cross-contamination, or specific allergies, Nabil transfers the call to your team.

Transfers to staff

Catering & special requests

Large catering orders, custom requests, complaints, or anything outside the standard menu — the call goes to your staff.

Combos & meal deals

Nabil walks callers through combo choices — pick your pizza, pick your side, pick your drink — just like your website.

Delivery with zone checks

Takes the delivery address, checks it's in your zone, quotes the fee, and places the order — no guessing.

Books tables by phone

Callers can reserve a table. Nabil checks your real availability before it confirms the booking — and you can switch this feature off any time.

Smart upselling

Suggests the items you choose at the right moment in the conversation — a drink with a pizza, a dessert before checkout.

Recognizes returning callers

Greets regulars by name and remembers their order history, so reorders are fast.

Speaks numbers naturally

Phone numbers, addresses, prices, and times are spoken in words — 'six forty-seven' not '647' — so the caller always understands.

Knows your hours

Nabil knows when you're open, when you're closed, and your holiday schedule — callers get accurate information every time.

Nabil speaks your caller's language

Nabil detects the caller's language automatically and responds in kind. Your menu items, descriptions, and modifiers are served in the caller's language — the same translations your website uses.

Why It's Accurate

The order is right because the system won't let it be wrong

Nabil doesn't guess. Every item is validated against your actual menu, every price is calculated by your checkout, and every modifier is confirmed with the caller before the order is placed.

Server-side cart

The order is built on the server, not in the AI's memory. Your menu's prices, rules, and availability are the single source of truth.

Asks, never assumes

When something is ambiguous — a size, a topping placement, a crust choice — Nabil asks the caller instead of guessing.

Full read-back

Before placing the order, Nabil reads back every item, modifier, and the total — the caller confirms before anything is sent to the kitchen.

Quoted = charged alarm

If the total the AI quoted doesn't match what the checkout calculates, the system flags it before the order is placed.

Per-call timeline

Every call has a detailed timeline showing each tool call, cart change, and decision — so you can see exactly what happened.

Automated test suite

A simulation harness runs real ordering scenarios against every update — half-and-half pizzas, combos, edge cases — before it reaches your phone line.

Your Dashboard

See every call, hear every word

Recordings, transcripts, revenue tracking, and a per-call timeline — everything you need to know what Nabil is doing for your restaurant.

Revenue overview

See how much revenue Nabil is bringing in, with charts for calls, orders, and conversion rates.

Call history

Browse every call with its outcome, duration, recording, and transcript.

Call timeline

A second-by-second timeline of what happened on the call — every tool call, cart change, and spoken word.

Report a call

Flag any call that didn't go right. Our team reviews it and improves Nabil's handling.

Full control

Configure Nabil's greeting, upsell suggestions, FAQ answers, blocked callers, and pay-by-link settings.

ROI tracking

Track revenue per call so you know exactly what Nabil is earning for your store.

Sameem Nabil
Our story

Built Inside a Real Restaurant

Fee Free Ordering and Nabil AI came out of the problems of actually running an independent restaurant: phones ringing straight through the Friday rush, complicated orders read back across a noisy kitchen, a commission taken out of every sale, and software that was never designed around how a restaurant actually works.

“Staff calling in last minute, the phone ringing through the rush, customers left on hold, orders going unanswered. It happened constantly and it cost me money every single time. I knew I wasn't the only one struggling, so I decided to build a solution that's actually designed for small independents.”

Sameem Nabil
Founder, Fee Free Ordering
Owner/operator of Luigi's Lasagna & Pizzeria
Simple Pricing

Yes, we bill by the minute. Here is the whole price.

US$0.50
per minute, billed by the second
US$249.99
per month minimum

Your US$249.99 monthly plan includes about 499 call-minutes. Talk more than that, and extra time is billed at US$0.50 per minute — by the second, with no per-call rounding. No separate contract, no surprise fees — prices are in USD plus applicable taxes (such as GST/HST for Canadian businesses).

Already a paying Fee Free member? Try Nabil free for 7 days — no commitment.
  • Unlimited calls
  • Recordings & transcripts
  • Dashboard & analytics
  • Concierge line setup
  • Ongoing updates & improvements
  • No contracts
  • No proprietary hardware
  • No setup fees

Prices are in US dollars, plus applicable taxes. Billed monthly through Stripe. Cancel any time.

How Nabil AI compares with Loman AI →

No commitment

Hear Nabil Answer YOUR Restaurant's Phone

Send us your restaurant name and a link to your menu, and we will build a Nabil AI demo on your own food, your own prices and your own modifiers — then you call it yourself and judge it. No account, no card, no commitment.

No account needed. No card. We'll only use your details to build and discuss your demo.

Frequently Asked Questions

How does Nabil take an order?

Nabil answers your phone line, greets the caller by your restaurant's name, takes their order conversationally, confirms every item and the total, and places it through your existing checkout. The order appears on your kitchen display and prints on your ticket printer automatically.

Does the caller know they're talking to AI?

Nabil sounds natural and conversational, but we believe in transparency — callers can always ask for a human, and the call is transferred to your store's number immediately.

What if Nabil gets something wrong?

Every call has a recording, a transcript, and a detailed timeline you can review. You can flag any call with the 'Report' button and our team will investigate. The server-side cart and read-back confirmation minimize errors before they happen.

Can Nabil handle half-and-half pizzas?

Yes — half-and-half pizzas with different toppings on each side are a core feature. Nabil confirms each side with the caller and builds the order exactly as your website checkout would.

How do I connect my phone line?

After subscribing, you tell us your current phone number and whether you want to forward it to Nabil or get a new number. Our team sets everything up within one business day — no technical work on your end.

What happens after hours?

Nabil knows your opening hours and holiday schedule. After hours, it lets the caller know when you reopen and can offer to take an order for the next opening time if you have scheduling enabled.

How is billing calculated?

Every plan starts with a US$249.99 monthly base that includes about 499 call-minutes. Beyond that, extra time is billed at US$0.50 per minute — by the second, with no per-call rounding. Prices are in USD plus applicable taxes. You can track usage live from your dashboard.

Can I cancel any time?

Yes. Nabil is billed monthly through Stripe with no long-term contract. Cancel from your dashboard any time and your line stays active until the end of the billing period.

Does a real person ever pick up?

Nabil handles the standard order flow, and you decide when to hand off. For a complaint, a special request, or anything outside the menu, the call is transferred to your team. It never traps a caller in a loop.

Does it work for multi-location restaurants?

Yes. Each location gets its own phone number with its own menu, hours, and settings. Analytics roll up by location so you see call volume, conversion, and average ticket per store.

Ready to let Nabil answer your phone?