AI phone ordering for Italian restaurants — Nabil AI
Pasta with a protein swap, a large catering tray of eggplant parm, half a dozen garlic knots on the side — Italian menus are broad and the phone never stops ringing. Nabil AI answers your calls, takes orders for pastas, entrees, catering trays, and yes, pizzas, and sends every order to your kitchen through the same system as your website.
The phone rings all night and your best cook is answering it
Italian restaurants run on volume — pasta dishes, entrees, desserts, and the constant phone calls that come with them. Every call pulls someone off the line or away from plating. Nabil answers the phone so your team stays in the kitchen where they belong.
Why Italian restaurants use Nabil AI for phone orders
Pastas, entrees, and catering trays — all handled
Penne alla vodka, chicken marsala, a full tray of baked ziti for 20 — Nabil takes orders across your entire menu, captures portion sizes and modifier requests, and reads everything back before placing the order.
Upsells that actually happen
Nabil suggests add-ons naturally during the conversation — garlic bread, a dessert, an appetizer — the same way a good phone person would. Those small add-ons lift the average ticket without annoying the caller.
One system for phone, online, and walk-in orders
Phone orders print on your thermal printer and ring on your Kitchen Order App alongside your online orders. Your kitchen sees one unified ticket stream and your dashboard tracks revenue from every channel.
What Nabil AI does for your Italian restaurant
An AI voice agent that takes phone orders through the same checkout as your website.
Answers every call
Nabil picks up your phone line and takes orders conversationally — no hold music, no missed calls, no voicemail.
Handles complex orders
Combos, modifier groups, build-your-own items, delivery zones — your full menu, handled correctly by voice.
Order accuracy
Server-side cart, read-back confirmation, and a quoted-vs-charged alarm catch mistakes before the order is placed.
Prints in your kitchen
Every phone order goes through your existing checkout — Kitchen Order App, WiFi thermal printer, one ticket stream.
Dashboard & analytics
Recording, transcript, and timeline for every call. See conversion rates, revenue, and call trends at a glance.
Multilingual
Nabil detects the caller's language and responds in kind, using your menu's translations.
Knows your regulars
Returning callers are greeted by name with their order history ready for fast reorders.
Transfers to a human
When a caller asks for a person or Nabil can't help, the call transfers to your store instantly.
How it works
Connect your phone line
Forward your existing number or get a new one. Setup takes about one business day.
Nabil takes the call
Nabil greets by your restaurant name, takes the order conversationally, and reads back every item for confirmation.
The order prints in your kitchen
Phone orders go through the same checkout as your website — Kitchen Order App, thermal printer, one dashboard.
Frequently asked questions
Can Nabil take pizza orders with custom toppings?
Yes — Nabil handles the full pizza builder: sizes, crusts, sauces, toppings, and half-and-half combinations. It's the same system that powers the online pizza builder.
Does it handle catering and large-party orders?
Yes — catering trays, half trays, full trays, and large-quantity orders are all supported. Nabil walks the caller through options and confirms everything before placing the order.
How quickly can I be set up?
Setup takes about one business day. We connect Nabil to your phone line (you can forward your existing number or get a new one) and configure it with your full menu.
What does Nabil AI cost?
US$0.50 per minute (billed by the second) with a US$249.99 monthly minimum. Includes recordings, transcripts, and a dashboard with analytics for every call.
Ready to let Nabil answer your Italian restaurant's phone?
Every missed call is a missed order. Nabil AI picks up, takes the order, and sends it to your kitchen — so your team stays focused on cooking.