Fee Free Ordering vs UberEats
A consumer-facing food-delivery marketplace owned by Uber. Restaurants pay a per-order commission (typically 15-30%) for orders the platform sends them; UberEats handles delivery via Uber drivers.If you're comparing the two, here's how Fee Free Ordering stacks up.
No credit card · No commission on direct orders · Cancel anytime
Free core platform. Optional add-ons (Online Payments $29.99/mo, Hosted Website $19.99/mo) only when you need them. Marketplace at $3 max/order or $199.99/mo unlimited.
No fixed monthly cost.
Why restaurants switch
The specific reasons owners moving from UberEats pick Fee Free Ordering.
Keep 100% of your direct-order revenue
On Fee Free Ordering's own widget or hosted site, you keep every dollar minus standard Stripe processing fees. UberEats keeps 15-30% of every order, including ones from your own loyal customers who just want to reorder.
Own your customer relationship
Customers who order through Fee Free become YOUR customers — email, phone, order history go into your database for future marketing. UberEats blocks contact info; customers belong to UberEats.
Use UberEats AND Fee Free together
We're not anti-UberEats — keep using them for new-customer discovery. Then put a QR card in every bag pointing customers to your Fee Free ordering page for repeat orders at zero commission. Best of both.
Marketplace at 5× lower cost
If you want a discovery channel like UberEats, our marketplace at feefreefood.com costs at most $3/order (capped at $249.99/mo) — 5× cheaper than a UE commission on the same revenue.
Side-by-side comparison
Every meaningful difference, laid out plainly.
| Feature | Fee Free Ordering | UberEats |
|---|---|---|
| Commission per order | 0% on direct, $3 max on marketplace | 15-30% |
| Setup fee | $0 | $350 "activation fee" |
| Monthly fee | $0 (core) | $0 |
| Customer data ownership | Yours | Uber's |
| Marketing to past customers | Full (your DB) | Blocked by Uber |
| Stripe payment routing | Direct to your Stripe | Through Uber, paid weekly |
| Customer pays surge / service fees | No | Yes (2-6%+) |
| You set menu prices | Yes | Yes but pressure to mark up to absorb commission |
Facts checked against UberEats's public pricing as of June 2026. We update this page when their pricing changes — flag anything stale at hello@feefreeordering.com.
Frequently asked questions
How can a restaurant reduce UberEats commission?
Stop paying it where you don't have to. Set up Fee Free Ordering as your direct ordering channel, drop a QR card in every UberEats bag pointing customers to your Fee Free page, and customers reorder direct at 0% commission. UberEats stays useful for new-customer discovery; Fee Free captures the lifetime value.
What is the best UberEats alternative for small restaurants?
Fee Free Ordering — the core platform is free, you keep 100% of direct-order revenue, and the included marketplace at feefreefood.com gives you a UberEats-style discovery channel at $3 max per order (5× cheaper than UE's 30%).
Can I stop using UberEats entirely?
Most restaurants don't — UberEats is great for first-time-customer discovery. The smart play is keeping UE listed for reach and using Fee Free for repeat orders, where the margin is. After ~3 months you'll see your direct orders climb and your UberEats dependency drop naturally.
Ready to switch from UberEats?
5 minutes to set up. No credit card. No commission on direct orders. Email us if you'd like help moving your menu over — we're a small team and we'll do it for you.